Questions about Bylvi
Short answers about what Bylvi does and how to get started.
- What is Bylvi?
- Bylvi is an AI receptionist for small and medium businesses. It answers your phone, and on the Growth plan it also answers in a chatbot on your website. Both answer customer questions and book appointments.
- Who is Bylvi for?
- Small and medium businesses that get bookings and questions by phone, such as hair salons, beauty clinics, dentists, restaurants, car workshops, cleaning companies, clinics, fitness businesses, real estate agents and professional services.
- How does the phone AI work?
- A customer calls. Bylvi answers 24/7 from what it knows about your business, books the time in your calendar, and you get a summary of the call. If it can’t help, it passes the conversation to your team with the context, so the customer doesn’t have to repeat themselves.
- Which languages does the phone AI speak?
- Swedish and English.
- Does Bylvi book appointments?
- Yes. Bylvi books the time in your calendar, following the booking rules you set.
- Does Bylvi text me when someone books?
- Yes. After each booking, Bylvi sends you, the business owner, a text with the booking.
- Is there a website chatbot?
- Yes, on the Growth plan. The same receptionist answers questions and takes bookings on your website, using your FAQs. Instagram, Facebook Messenger and WhatsApp are on Pro.
- Is there a long-term contract?
- No. There are no long-term contracts.
- How do I get started?
- Book a demo. Bylvi then does the setup for you: your business information, phone, calendar connection and booking rules, followed by testing and launch.